Small Talk in Business

Small talk is a very important skill in business. Attending receptions, banquets, and other business-related social events might be a dreadful experience if you don't know what to say and how to behave; however, with a little practice and use of these helpful tips, you can become the perfect partner.

1. Introduce and initiate. Go ahead and initiate with a hello! Even if you recognize, or slightly know someone, re-introduce yourself. Be aware of how people introduce themselves and use their name throughout your interaction. This will help you remember it in the long run and also establish a personal connection.
2. Use an icebreaker. An icebreaker not only provides a way to meet new people, but also helps jump start conversations. For example, using an icebreaker such as “Tell me about your conference last week...” instead of simply saying hello can lead to a fruitful conversation, rather than an uncomfortable silence. Some other valuable icebreakers you might use are:

 “Bring me up to date on your latest project.”
    “What do you find to be the most enjoyable aspect of your job?”
    “Tell me about your history with ________.”
    “How did you come to find yourself in the........field?”

3. Express interest and make an effort. You have to be interested if you want to be interesting. Part of your job as a conversation starter is to get the other person to talk. Listen to what your conversational partner is saying and ask relevant follow-up questions.
4. Find common ground. Whether you’re chatting with a new co-worker or a business function speaker, it’s important to stay on a related topic. As long as you stay on a subject you are both familiar with – like your specific field or the day’s event – you’ll be able to communicate easily.
5. Overcome uncomfortable pauses. It’s up to you to keep the conversation going if there are some pauses.
6. Establish personal boundaries. It’s fine if you want to let someone know where you went to college or how many children you have, but be mindful of how much personal information you provide. Revealing too many personal details in a business setting can be inappropriate.
7. Exit thoughtfully. In many business situations, it’s important to make contact with several people and move around a room. If you are in management it is always good to make contact and interact with as many on the team as possible.

Adapted from wikihow.com/Small-Talk-for-Successful-Business-Networking