Booking tickets on the phone is a basic part of business travel. In this intermediate Business English Podcast, we will practice useful phrases and language for making travel arrangements on the telephone.
Viva is an Italian manufacturer of ladies’ apparel, or clothing.
Marco and Francesca, Viva employees, are on a business trip. After
visiting customers in the UK, they are now heading to Las Vegas in the
United States to meet with their American distributor – the company that
sells their product there. Marco calls a travel agent to book tickets
for them.
Click here to listen to the Podcast
Listening Questions:
1) When does Marco want to leave and when does he want to return? Will
he and Francesca be flying first class, business class or economy?
2) Does Marco ask the travel agent to “hold the fare” or does he pay for it immediately?
3) Does Marco need to pick up his and Francesca’s tickets at the travel agent’s office?
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